Watch Servicing & Repair
Date & Time has a staff of highly skilled watchmakers who can accommodate every request, whether it is a simple repair or a custom-designed piece made especially for you. From a complete overhaul and time-tuning to battery replacements, adjustment, or cleaning, we provide the same level of care, expertise, and courtesy to all.
As Rolex authorized repair center, our expert on the premises watchmakers can provide our customers with superior service and reliability.
THE SERVICING PROCESS
Every Official Rolex Retailer and Rolex affiliate is authorized to receive your Rolex watch for servicing. Upon receiving your watch, a member of staff notes any requests you may have. The watch is then sent to a watchmaker.
RETURNING THE WATCH
At the end of the service procedure, your watch is returned to you in a protective pouch and accompanied by an international two-year service guarantee covering replacement parts and labour.
Rolex is committed to offering you first-class after-sales service. Thanks to the exacting standards and expertise of our watchmakers, your Rolex watch can continue to perform its functions over time with outstanding reliability and exceptional beauty.